The Night Supervisor will assist in the planning, direction, coordination and execution of all activities and personnel within the Food & Beverage departments as well as Rooms, and the front office department to include: front desk, bell/door. The Night Supervisor is responsible for ensuring that all operations/rooms activities are carried out professionally, to standards and at the highest level of service. The Night Supervisor will achieve desired outcomes through assisting in the creation, development and maintenance of a competent, motivated and empowered staff. The Night Supervisor will effectively lead, train, coach, motivate, engage and provide feedback to the front office staff on a daily basis.
The Night Supervisor supervises the operation of the front desk to maintain the highest productivity, employee morale, and guest service as possible. He/She will accommodate hotel patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Previous experience required, onq and night audit experience preferred. Flexible schedule with the availability to work both am/pm shifts, (mostly pm shifts) weekends and holidays. Must have good work history & positive references. Must be a team player and have a can do attitude
Education & Experience: