Crestline Hotels & Resorts

  • Accounting Manager

    Job Location US-MD-Baltimore
    Posted Date 1 week ago(11/6/2018 2:46 PM)
    Hotel Name
    Homewood/HGI Baltimore
    Bonus/Incentive Pay
  • Overview

    The Accounting Manager is responsible for the overall operation of the accounting needs in the hotels. General responsibilities are overseeing accurate Accounts Receivable and Accounts Payable, within Crestline's company standards.   This position oversees cash handling; daily deposits and general cashiering, within the hotel. Oversight of accurate third party billing with hotel vendors is required. The Accounting Manager assists the Corporate Controller in completing month end responsibilities and is responsible for addressing and correcting any errors.   He/She will manage Accounts Receivables, Accounts Payable, Income Audit and General Cashiering to ensure optimal efficiency of financial/accounting operations and adherence to company policies. The Accounting Manager will review any problem accounts with the Director of Finance and adjust entries to the General Ledger.


    Maintain complete knowledge of property management system and manual procedures.

    • Set up and organize work station with designated supplies, forms and resource materials; report shortages to supervisor.
    • Answer telephone and communicate with guests.
    • Maintain accurate files on all work.
    • Maintain knowledge of hotel room rates, packages, special programs and all pricing.
    • Maintain knowledge of hotel credit policy.
    • Audit and update city ledger accounts.
    • Send out billing statements and maintain files on such.
    • Print and follow up on aging reports.
    • Print, follow up and maintain files on dunning letters.
    • Reconcile cash payments received with each with billing statements and post payment in system.
    • Process credit card payments.
    • Balance advance deposits.
    • Prepare advance deposits refunds.
    • Prepare commission payments for travel agent/sites.
    • Handle calls on disputed charges.
    • Research and process disputed credit card charge-backs.
    • Handle inquiries on charges from credit card companies.
    • Handle returned checks.
    • Process A&P charges and compiles weekly logs.
    • Process A&G charges and compiles weekly logs.
    • Process special promotions rebates and compile weekly logs.
    • Process duty meal rebates.
    • Post all rebates according to schedule.
    • Participate in month end inventory.
    • Partner with Guest Service Manager in Night Audit oversight.
    • Audit all postings and reconcile any discrepancies.
    • Perform credit checks on clients requesting direct billing.
    • Print designated reports and distribute as specified by Corporate Controller.
    • Handle disputed charges by guests.
    • Document maintenance needs on work orders and submit to Engineering.



    • 1. High school graduate.
    • 2. Compute accurate mathematical calculations.
    • 3. Must have good understanding of the English language.
    • 4. Good communication skills both written and verbal.
    • 5. Provide excellent customer service and maintain a professional demeanor.


    • Desirable:
    • College degree in Accounting or equivalent experience.
    • 2 years Accounting experience.
    • Experience with computers, calculators or word processors.
    • Previous guest/customer relations training.
    • Prior Hotel / Hilton experience required.
    • Night Audit experience required.


    Computer Skills:


    Intermediate level of proficiency with Microsoft Office required. Other Requirements * Solid understanding of US GAAP and financial statements. * Experience with financial systems (ProfitVue, Maestro, and Micros a plus)* Solves moderately complex problems and/or conducts moderately complex analyses. * Effectively convey information verbally and in writing. * Ability to effectively prioritize and juggle concurrent projects and work independently. * Exemplary planning and organizational skills, along with a high degree of detail orientation. * Hospitality industry experience preferred, but not required.

    EEO/AA Employer Disclosure

    Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    Not ready to apply? Connect with us for general consideration.