Crestline Hotels & Resorts

  • Host/Hostess

    Job Location US-VA-Virginia Beach
    Posted Date 1 week ago(7/12/2018 9:21 AM)
    ID
    2018-20475
    Hotel Name
    Westin Virginia Beach
    Type
    Part-Time
    Bonus/Incentive Pay
    Not Applicable
  • Overview

    The Westin Virginia Beach Hotel is looking for a dynamic individual to join the team. Located in the heart of Town Center, the Westin is a 236 guest room hotel serving the upscale guest.  The Westin Virginia Beach, a Starwood franchise, prides itself on creating a safe and challenging work environment that allows all employees to flourish. It is our pleasure to invite you to apply for the following position:

     

    • Host/Hostess - Part-time

     

    Responsible for preparing for and serving guests during banquet functions in accordance with hotel standards of food and beverage quality, presentation, sanitation and warm hospitality.

     

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

    Responsibilities

    • Check restaurant for proper set-up upon arrival.
    • Check micro machines to make sure they are set to the proper menu.
    • Fill out floor plan by checking station rotation chart. Assign sidework schedule on floor plan.  Post floor plan at host stand.
    • Fill out menu class form, gather specials and daily information from expeditor or food production manager. Conduct menu class.
    • Seat guests following a rotation of stations, issue menus. If there is an extra seat, and no DRA, remove the extra silverware and return them to credenza.
    • Record number of guests on guest flow chart per station. Next in rotation should be marked on this sheet.
    • Know micro procedure if applicable.
    • Check opening sidework before sending servers on break.
    • Set micro machines to next shift’s menu and turn machines off.
    • Be familiar with hotel facilities and their location and hours of operation or where to direct guests to find this information. Know directions to get to hotel.
    • Each employee is expected to carry out all reasonable requests by management that the employee is capable of performing.

    Qualifications

    Education: High school diploma or GED preferred. 

     

    Shifts: 6am - 12 pm weekdays, 7am - 12 pm weekends

     

    Experience: Previous service experience preferred.  Must be able to follow directions and get along well with others.

     

    Certificates & Licenses: Must be TIPS, CARE (or equivalent) certified, or become certified by first day on the job.

    EEO/AA Employer Disclosure

    Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.

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