Crestline Hotels & Resorts

  • Director of Sales

    Job Location US-FL-Miami
    Posted Date 2 months ago(5/21/2018 9:00 AM)
    Hotel Name
    Hyatt Place Miami Airport-West/Doral
    Bonus/Incentive Pay
  • Overview

    Crestline Hotels & Resorts LLC is one of the nations’ largest and most respected independent hospitality management companies. Founded in 2000, the company presently manages 106 hotels, resorts and conference and convention centers with nearly 16,000 rooms in 28 states and the District of Columbia. Crestline manages properties under such well-regarded brands as Marriott, Hilton, Intercontinental, Hyatt and Starwood, as well as independent, private label hotels and conference centers throughout the United States.


    Exciting Director of Sales Opportunity at the Hyatt Place Miami Airport-West/Doral!


    We are currently on the hunt for a Director of Sales at the Hyatt Place Miami Airport-West/Doral. The ultimate mission of this role will be to drive market share growth and guest satisfaction to a busy, vibrant Hyatt branded product in the Miami Airport/Doral area. This is a phenomenal opportunity for someone excited to work with a premium brand and Crestline Hotels & Resorts, a company that has continuously been labeled a great company to work for! 


    Situated with 124 guest rooms and over 1,100 sq feet of meeting space, the Hyatt Place Miami Airport-West/Doral is 4 ½ miles away from Miami International Airport (Gateway to Latin America, the Caribbean and Europe), 13 miles to the famous South Beach, 9 miles away to the Port of Miami (Downtown Miami), 4 miles to Dolphin Mall and International Mall. 


    strong predictor of success for the Director of Sales will be the ability to:

    • Quickly understand market conditions and provide leadership around maximizing opportunities for revenue growth from new and current customer base and nearby competition
    • Drive a culture of success and effective sales tactics while mentoring the existing sales team
    • Develop cohesion with the General Manager, Revenue Management, and Regional Sales staff to ensure alignment and open communication
    • Possess excellent selling skills and style to connect quickly with customers


    The Director of Sales should also be able to work closely and collaborate effectively with:

    • All key leaders across the hotel to include the General Manager, Assistant General Manager, Front Office Manager, and other Operational Leaders
    • Crestline’s Executive and Regional Sales Leadership, and Revenue Management
    • Additional Corporate Staff and key members across the Corporate level to include Human Resources, Centralized Accounting, and Senior Operations staff


    Key Accountabilities:

    • Strong focus on growth of Total Hotel Revenue and positive RevPAR Index Change Year-Over-Year – your ability to influence and increase these upon starting is key
    • Understanding and execution of the Sales Process to effectively contract group business and secure corporate negotiated rate accounts 
    • Understand and champion the hotel’s overall Business Plan with a strong focus on execution 
    • Ensure a strong understanding of the hotels Comp Set and provide any recommendations to the Field Sales Staff and General Manager 
    • Staff Optimization – ensure all newly hired and current sales staff understand their mission and have the tools to execute successfully on the Business Plan 
    • Develop and get to know key players to include Hotel Ownership and pertinent Field/Corporate Staff 



    • High School Graduate or General Education Degree (GED) with 3-5 years of equivalent work experience – you have a passion for Hotel Sales coupled with a competitive, hunter mentality!
    • Strong understanding of Hotel Sales and Comp Sets with a proven track record of success
    • Exceptional communication skills both verbal and written – your ability to communicate and influence by word and writing is a must
    • Basic Computer Skills – you must have the ability to communicate effectively through email as well as manipulate and analyze information quickly from spreadsheets and databases


    Preferred Skills and/or Education:

    • Bachelor’s Degree
    • Select, Focused, or Extended Hotel Stay experience
    • Premium brand experience highly preferred with Hyatt, Marriott, Hilton, or IHG
    • SalesPRO experience

    EEO/AA Employer Disclosure

    Crestline Hotels & Resorts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.


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