Crestline Hotels & Resorts

General Manager

US-DC-Washington
1 week ago
ID
2017-17134
Courtyard Navy Yard
Type
Full-Time
Bonus/Incentive Pay
Yes

Overview

Crestline Hotels & Resorts is on the hunt for its next General Manager at the Courtyard Washington Capitol Hill/Navy Yard. Positioned in an rapidly growing market, this General Manager will have the opportunity to navigate a strongly positioned hotel to the next level. The hotel features 204 rooms/suites, nearly 4,000 sq ft of meeting space, and a robust F&B operation. 

 

A strong predictor of success for the General Manager will be the ability to:

  • Balance strategic planning with hands-on execution out on the floor in a fast-paced environment
  • Develop cohesion with direct reports and maximize each one’s potential
  • Keep current market share as well as aggressively grow new prospects within the market, especially from nearby competition
  • Successfully interact with Hotel Ownership, all key leaders and staff across the hotel, as well as key corporate staff

 

Responsibilities

Key Accountabilities:

  • Strong focus and adherence to three of Crestline’s key success measures i.e. Revenue Index, Flex/Flow, and Guest Satisfaction – your ability to influence and increase these upon starting is key
  • Staff Optimization – develop a plan for all newly hired and current leaders so they understand their mission and have the tools to offer unparalleled service, satisfaction, and success within the first 30 days
  • Develop and get to know key players to include Hotel Ownership and Field/Corporate Staff within the first 30 days
  • Develop a positive relationship with all Sales staff to include onsite Sales as well as Regional Director of Sales and corporate Sales & Marketing Leadership – Crestline’s Sales group is very hands-on and dedicated to market share growth!

Qualifications

Experience/Education:

  • Bachelor’s degree preferred, experience within the major DC area are ideal; this person will have a strong understanding of city dynamics and how it affects the hotel
  • Must have solid General Manager experience, ideally within an urban select service property
  • Computer skills required – must have the ability to communicate effectively through email as well as manipulate and decipher information quickly from spreadsheets and databases
  • Experience with hotel information systems required

EEO/AA Employer Disclosure

Crestline Hotels & Resorts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.

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