Crestline Hotels & Resorts

Bell Staff/Van Driver-Part Time

US-GA-Norcross
2 weeks ago
ID
2017-17037
Hilton Atlanta Northeast
Type
Part-Time
Bonus/Incentive Pay
Not Applicable

Overview

The Hilton Atlanta Northeast, also known as the "Castle on the Hill," is currently on the hunt for a Bell Person/Van Driver. The ultimate mission of this role will be to provide unparalleled customer service to all guests staying in the hotel.

 

 

Responsibilities

This is a phenomenal opportunity to show off your customer service skills and really "Wow" the guest.

 

The Bell Person will be responsible for:

  • Serving guests in a warm, hospitable and welcoming manner. Smiles!
  • Being available in the lobby to assist guests with any requests
  • Transporting guests in the Hotel Van/Shuttle to their destination within a five mile radius of Hotel
  • Assisting with guest lugggae
  • Recommending local attractions, restaurants, and services in the surrounding area to guests
  • Deliver items to guests room promptly to include: a) messages b) mail, faxes c) packages d) flowers e) sundry items requested by guest f) gift items Deliver newspaper by a.m. to specified guest rooms g) dry cleaning/laundry, etc.
  • Stocking items in sundry area and front desk

 

Qualifications

Experience/Education:

  • High School Graduate or General Education Degree (GED) highly preferred.
  • Six months to one year previous experience in a similar position.

 

Other Requirements

  • Valid (state) driver’s license.
  • Good driving record.
  • Must have good understanding of the English language.
  • Ability to communicate effectively with others both verbally and written.
  • Provide excellent customer service and maintain a professional demeanor.
  • Ability to compute basic arithmetic.
  • Ability to build good and professional relationships with guests/clients
  • Must be able to work weekends and flexible during the week
  • Must be able to work both morning and evening shifts

 

 

 

 

EEO/AA Employer Disclosure

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.

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