Crestline Hotels & Resorts

Director of Sales

US-IL-Elmhurst
2 months ago
ID
2017-16430
Courtyard Chicago Elmhurst/ Oakbrook Area
Type
Full-Time
Bonus/Incentive Pay
Yes

Overview

We are currently on the hunt for a Director of Sales. The ultimate mission of this role will be to drive market share growth and guest satisfaction to one of Crestline’s multi-million dollar business units by offering a strong disposition to revenue achievement and unparalleled customer service.

 

Positioned as one of Crestline’s Key Revenue Generation Leaders, this is a phenomenal opportunity to:

  • Be given superior support from the Corporate level all the way from Sales & Marketing, Operations, Accounting, IT, and Human Resources

 

A strong predictor of success for the Director of Sales will be the ability to:

 

  • Quickly understand market conditions and provide leadership around maximizing opportunities for revenue growth from new and current customer base and nearby competition
  • Drive a culture of success and effective sales tactics while mentoring the existing sales team
  • Develop cohesion with the General Manager, Revenue Management, and Field Sales & Marketing staff to ensure alignment and open communication
  • Possess excellent selling skills and style to connect quickly with customers

 

The Director of Sales should also be able to work closely and collaborate effectively with:

  • All key leaders across the hotel to include the General Manager, Assistant General Manager, Front Office Manager, and other Operational Leaders
  • Crestline’s Executive and Field Sales & Marketing Leadership, and Revenue Management
  • Additional Corporate Staff and key members across the Corporate level to include Human Resources, Centralized Accounting, and Senior Operations staff

Responsibilities

Key Accountabilities:

  • Strong focus on growth of Total Hotel Revenue and positive RevPAR Index Change Year-Over-Year – your ability to influence and increase these upon starting is key
  • Understanding and execution of the Sales Process to effectively contract group business and secure corporate negotiated rate accounts 
  • Understand and champion the hotel’s overall Business Plan with a strong focus on execution 
  • Ensure a strong understanding of the hotels Comp Set and provide any recommendations to the Field Sales Staff and General Manager 
  • Staff Optimization – ensure all newly hired and current sales staff understand their mission and have the tools to execute successfully on the Business Plan 
  • Develop and get to know key players to include Hotel Ownership and pertinent Field/Corporate Staff 

Qualifications

Experience/Education:

  • High School Graduate or General Education Degree (GED) with 3-5 years of equivalent work experience – you have a passion for Hotel Sales coupled with a competitive, hunter mentality!
  • Strong understanding of Hotel Sales and Comp Sets with a proven track record of success
  • Exceptional communication skills both verbal and written – your ability to communicate and influence by word and writing is a must
  • Basic Computer Skills – you must have the ability to communicate effectively through email as well as manipulate and analyze information quickly from spreadsheets and databases

 

Preferred Skills and/or Education:

  • Bachelor’s Degree
  • Select, Focused, or Extended Hotel Stay experience
  • Hotel experience
  • SalesPRO experience

EEO/AA Employer Disclosure

Crestline Hotels & Resorts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.

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