Crestline Hotels & Resorts

Transportation Manager

US-CO-Denver
5 months ago(7/13/2017 5:04 PM)
ID
2017-15631
Fairfield Inn & Suites Denver Airport
Type
Full-Time
Bonus/Incentive Pay
Yes

Overview

The Transportation Manager will manage the transportation department of approximately 30 shuttle drivers that provides 24/7 service to DIA airport.

Responsibilities

  • Ability to multi-task.
  • Manage a team of approximately 30 shuttle drivers.
  • Supervise daily shuttle operation - shuttle runs 24/7
  • Complete/Coordinate staff operating schedules, rest periods, and meal breaks
  • Be familiar with all hotels services/features and local attractions/activities to respond to guest inquiries accurately.
  • Resolve employee and guest complaints, ensuring guest satisfaction.
  • Maintain knowledge of: a) scheduled daily activities. b) daily arrivals/departures, house count. c) features and services provided by the hotel. d) hours of operation of each outlet. e) parking facilities, layout, hours of operation, prices and procedures.
  • Prepare passenger count reports
  • Will assist in Shuttle Service to Drive guests to and from airport as needed.
  • Ensure security of vehicle and its keys, as well as keeping accurate records.
  • Maintain DOT compliance reports reports of any vehicle/safety hazards; Complete DOT inspections;
  • Ensure designated procedures for vehicle accidents, breakdowns and incidents are followed.
  • Monitor budgets and payroll records.
  • Complete invoices as needed.

 

Qualifications

Education & Experience:

  • Valid drivers' license.
  • Excellent driving record.
  • Thorough knowledge of local areas and roads. 
  • 3+ years experience driving vehicles.
  • Good understanding of the English language.
  • Able to drive all types of vehicles. Compute basic arithmetic.
  • Ability to communicate effectively with others both verbally and written.
  • Provide excellent customer service and maintain a professional demeanor.
  • Maintain concentration and think clearly under all driving conditions.
  • Work in variable weather conditions.
  • Ensure security of vehicles and hotel property. 
  • Maintain confidentiality of guest information and pertinent hotel data. 
  • Perform assignments with minimal supervision. 
  • Work cohesively with co-workers as part of a team.

Must have:

High school graduate or equivalent vocational training certificate. Prior management or supervisory experience. Knowledge of vehicle maintenance. Previous experience in a similar position in the Hospitality industry preferred.

EEO/AA Employer Disclosure

Crestline Hotels & Resorts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.

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